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Corporate Social Responsibility

ESG Model: Comprehensive Commitment to Sustainability

Fundació Puigvert integrates the ESG (Environmental, Social & Governance) model as a strategic axis to ensure a responsible, sustainable, and transparent management. In 2024, we maintain the highest ESG certification level A, being the only hospital in Catalonia and Spain with this recognition, awarded by the Bosch Gimpera Foundation of the University of Barcelona.

This recognition validates the full integration of environmental, social, and governance criteria into institutional management and its alignment with the Sustainable Development Goals of the 2030 Agenda.

Environment: Sustainability and Real Action

Reduction of the Ecological Footprint

We have calculated and published our carbon footprint with a total of 602.52 t CO₂ equivalent in 2024, consolidating three consecutive years of measurement and promoting concrete actions to reduce emissions and consumption. Energy consumption has decreased to 978,409 kWh.

Waste Management and Recycling

In 2024, a global waste reduction of 38.8% and a recycling rate of 68.1% have been achieved. The use of anesthetic gas N₂O in operating rooms has been completely eliminated, saving 3,500 kg of plastic and 8,000 kWh in laundry thanks to efficient technology.

Water Consumption

Reduction of water usage to 30,459 m³ annually.

Sustainable Mobility

Actions have been implemented to promote sustainable mobility and new accessibility to the center.

People and Society: Equality, well-being, and social impact

Diversity and parity

69.4% of professionals are women, and parity is maintained in governing bodies.

Support and inclusion programs

The Renal Patient Classroom has been expanded, collaboration with social entities has been strengthened, and the promotion of solidarity actions and emotional support has been enhanced.

Equality Plan and zero tolerance

New protocols and transversal training actions for the entire staff.

Professional development

More than 136 annual training actions in health, equality, and well-being.

 Network, Community, and Citizenship: Building social value

Educational programs and outreach

Health workshops, open house days, and training activities for the educational and social community.

Community participation

Promotion of sports, patient associations, and participation in European scientific networks (CSUR, ERKNet, Eurogen).

Collaboration with social entities and NGOs

New agreements with Fundació Kālida and special work centers, expanding labor inclusion.

Patient Classroom

Reference space for patients with chronic kidney failure and their families (monthly activities and multidisciplinary support).

Corporate Governance: Ethics, transparency, and good governance

Ethical Code and Compliance

Fundació Puigvert has a demanding Ethical Code and a Compliance Committee that ensures its compliance, risk prevention, and transparency in management.

Transparency and Accountability

Annual publication of the Sustainability Report, external audit of accounts, and public access to institutional information.

Responsible Resource Management

Waste reduction, responsible consumption, and notable energy efficiency measures.

Institutional Participation and Collaboration

Networking with administrations, universities, and health sector entities to reinforce the social mission and sustainability.

ACP Model:
Our Care Model
Patient-Centered

Principles: The person at the center of everything

At Fundació Puigvert, our care model is based on comprehensive, personalized, and respectful attention, where the patient and their family are at the center of all decisions. We are committed to quality, safety, and accessibility, promoting the active participation of the patient in their health process.

Learn about our ethical commitments

The approach is multidisciplinary and incorporates the biological, psychological, social, and cultural dimensions of each person. We are committed to equality, non-discrimination, confidentiality, and respect for the patient’s autonomy, ensuring clear and understandable information to facilitate shared decision-making.

Strategies: Innovation and proximity for excellent care

Functional units and multidisciplinary teams

We organize care by processes, integrating specialists and case managers to provide a coordinated and efficient response to each clinical situation.

Active patient participation

We promote co-responsibility and empowerment, with programs like the Patient Classroom and the Expert Patient Program in Chronic Kidney Disease.

Humanization and emotional support

We offer pioneering clinical psychology services, family support, and accompaniment protocols in complex situations.

Quality and safety

We apply national and international standards, with continuous improvement systems, safety protocols, and constant evaluation of the patient experience.

Accessibility and adaptation

We reduce delays and offer in-person and virtual consultations, adapting to the needs of each person.

Results that speak for us

17,978

Emergency cases attended

103,746

External consultations
(initial + follow-up)

6,281

Total surgical
interventions

116

Kidney
transplants

23,902

Hemodialysis
sessions

990

Artificial
inseminations

Data from 2024

4.75

Overall patient
satisfaction (scale 0-5)

95%

Hemodialysis
sessions

100%

Kidney transplant
survival rate (live)

47 days

Average wait
for first visit

65.45%

Non-presential
consultations

100%

Patients intervened
within guaranteed time

See more data and results